FREQUENTLY ASKED QUESTIONS

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all the Questions YOU MAY HAVE.

At Olympus Highlands North in Albuquerque, NM, we offer a variety of spacious floor plans, including studios, one-bedroom, and two-bedroom apartments, designed to elevate your lifestyle. Have questions? Browse our FAQs page for insights into our vibrant community and find the answers you need to make the best choice!

Availability & Floor Plans

  • Can I be added to a waitlist if no units are available?

    We can definitely notify you when your desired floor plan becomes available.


  • Are there short-term or flexible lease options available?

    3- to 13-month lease terms.

  • Do prices change based on lease term or floor plan?

    Pricing does vary based on the lease term and floor plan.

Application & Leasing

  • What is the application process and timeline?

    Fill out an application online or in person; 24-48 hours.

  • What documents are required to apply?

    Proof of income.

  • Can I lease an apartment without an in-person visit?

    Yes, you can lease an apartment without an in-person visit.

Fees & Payments

  • What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?

    Application, admin, deposit, pet fees, and pet deposit.

  • Are there additional monthly fees (pet rent, parking, amenities)?

    Pet rent, facility fee, and utilities.

  • What payment methods are accepted?

    Online, checks, cashier's check, and money orders.

  • Are late fees charged for late rent, and when?

    Yes, 5% on the 4th of each month.

Resident Policies

  • What is the guest policy?

    2 guests.

  • What is your smoking policy?

    Non-smoking.

Amenities & Community Features

  • What are the hours of operation for amenities (pool, gym, clubhouse)?

    Pool 10 AM-10 PM; gym and clubhouse 24 hours.

  • Are there community events or resident programs?

    Yes, there are community events.


Parking & Transportation

  • Are parking permits required?

    No, parking permits are not required.


Utilities & Services

  • How do I set up electricity, water, and internet?

    Electricity with PNM.

  • What internet or cable providers service the community?

    Xfinity

  • Is renters insurance required?

    Yes, renters insurance is required.


  • Is trash, recycling, and pest control provided? If yes, what are the fee costs?

    Yes. Pest control $3; trash and recycling change monthly.

Maintenance & Community Support

  • Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?

    Yes. Online, email, call, or in person.

Move-in & Move-out

  • How do I schedule my move-in date and time?

    Email, call, or in person.

  • What is the move-out notice period?

    60-day notice.

Accessibility

  • Are accessible (ADA) apartments available?

    Yes, we offer ADA accessible floor plans.